I would recommend having your serial number and a photo of your purchase receipt. I have provided the link below to our FanZone and an RMA instructional link. Luckily, we do have a 2 year warranty in place for these items. I am sorry to hear that the keyboard has failed on you so soon. Im taking the loss on this keyboard and I might have a working back up mouse if I ever need it. This Keyboard combo I WILL SAY DO NOT BUY BECAUSE ITS AS HORRIBLE as the other viewers have said.
I like coolermaster and I will recommend their products highly. I got a Logitech G105 for $35 at staples normally $69. Overall Review: I will stick with LOGITECH from now on for my peripherals. DO NOT BUY THIS COMBO> I read all the reviews and said I would chance it. The left side of the Keyboard LIFTERS was longer than the right putting my keyboard on a wierd tilt, and when I typed it moved the keyboard because the rubber feet were lifted off the ground becuase of the left lifters higher length. The ALT and a few other buttons on left side kept randomly flickering.
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AT one point WINDOWS said there is an unknown USB device that cause a short in power(or something close to that). It was as loud as a mechanical keyboard, which is brutal for membrane keyboards. I had to unplug the keyboard and plug it back it again( and NO i used several USB 2.0 and 3.0 PORTS on my 6 month old new build, same issue) The buttons felt so cheap that I could not type properly. I bought this keyboard as I dont like mechanical keyboards and I am a casual gamer and only needed a backlit keyboard. I never used the mouse as I have a Logitech G502. My CHEAP $7 HP keyboard felt more quality than this. The Blue led was nice, not too bright.Ĭons: Well, Lets say this, I have bought quite a few coolermaster products, ( I will continue to buy coolermaster as they make really good stuff), but this keyboard was HORRIBLE. Pros: This keyboard and mouse combo was $27 on sale before shipping or taxes. Although, from the reviews - when I get it back it could very well also be DOA, or only last a couple days or weeks at the most.Īnd who knows about the rebate, I'll be surprised if i ever get that. The mouse? Well it never worked and it's still under the RMA process so I can't use it. I hate this keyboard so much that I don't even use it. Both of those companies got it right when designing keyboards, CM does not. Overall Review: I own two other backlit gaming keyboards, a low-end Microsoft keyboard and a high end Corsair keyboard & mouse setup. RMA process so far has been over a month for the mouse. I mean, really? You can add buttons for media controls but not a dedicated button or switch for the backlighting? You have to tie it to the scroll lock key?īacklighting is horrible, it's hard to properly read the keys because more light comes out from around the keys than through them, AND they're unevenly lit. Scroll lock turns the backlighting on and off. The backlight is off by default, which means you have to turn it on with every boot or wakeup. It cost me more to ship the mouse back for an RMA, than I got as a rebate back to begin with, and almost the entire purchase price of this set.
Easy-access multimedia shortcut keys: let you instantly adjust music and movies.Membrane design: More durable, longer lasting, and pleasing tactile feedback when compared to regular keyboards.Plus, both keyboard and mouse are engineered with backlight, thus you can fully unleash your gaming prowess even under low or no light environments. The mouse with three DPI settings (1000/1600/2000) delivers smooth and accurate mouse tracking whether you browse webs or engage in a fierce battle. The keyboard comes with custom membrane design, enabling better durability and improved tactile feedback. The Cooler Master Store Devastator combo consists of a gaming keyboard and a gaming mouse, both with ultra low profile design for ergonomics and comfort in extended gaming session.
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